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Contact

We're Here to Help

Questions about your hosting, your site, or our AI? Reach out via the form below — or message us directly on WhatsApp or Telegram, the same way you manage your site.

Send Us a Message

Other Ways to Reach Us

Email Support

support@soelem.com

We aim to reply within 4 hours on business days.

System Status

status.soelem.com

Live uptime, incident history, and scheduled maintenance.

Documentation

docs.soelem.com

Guides, tutorials, and API reference for all Soelem products.

🇪🇺 EU Headquarters

Soelem is a product of THC Projects SRL, incorporated in Romania, European Union. We comply with GDPR in full. For data protection enquiries: legal@soelem.com

Chat Support (Existing Customers)

If you're already a Soelem customer, the fastest way to get help is via WhatsApp or Telegram — the same channels you use to manage your site. Look for the support contact in your welcome email.